"It Used To Be My Worst Week of the Month"

Anita manages a 200-person office in BKC, Mumbai. Paper procurement was a headache. "Vendor A creates an invoice issue. Vendor B creates a delivery delay. Vendor C sends the wrong GSM. I was spending 10 hours a month just chasing paper," she recalls.

The Single-Vendor Solution

Consolidating to Star Paper Product changed everything. "Now, I just WhatsApp my account manager. 'Same order as last time, 4,500 reams.' Done. The invoice arrives by email, the truck arrives in 3 days."

The Surprise Buffer

What won Anita over was the "buffer stock" policy. "Our driver carries 100 extra reams. If any box looks damaged or wet from rain, they swap it instantly. No return forms, no waiting. That level of service is unheard of in B2B supply."